Our core technology

Our core technology

We’re leveraging AI! ML! NLP! LLM! API!

And much more.
We blended the most relevant aspects of emerging artificial
intelligence to produce industry leading confidence intervals
across the most experienced travel requests your agency receives.
And we get better at it with every email we read.
If you’re really into computational linguistics, machine
learning, and computer science, and how all of that is combined
into algorithms and models, that understand and interpret human
language for computers to actuate, we hit some highlights
for your edification.
If you’re focused on just using the technology to advance,
streamline and grow your business, you can stop here,
and just call us.

We’re leveraging AI! ML! NLP! LLM! API!

And much more.
We blended the most relevant aspects
of emerging artificial intelligence
to produce industry leading confidence
intervals across the most experienced
travel requests your agency receives.
And we get better at it with every
email we read.
If you’re really into computational
linguistics, machine learning, and
computer science, and how all of
that is combined into algorithms and
models, that understand and interpret
human language for computers to actuate,
we hit some highlights for your edification.
If you’re focused on just using the
technology to advance, streamline
and grow your business, you can stop
here, and just call us.

Natural Language Processing

Trained to Understand
Our core expertise is listening, first for intent as our technology
consumes and reads free text communication, and second, to you.
Making AI and machine learning fast, flexible and travel specific is
what we do every day.

Natural Language Processing

Trained to Understand
Our core expertise is listening, first
for intent as our technology consumes
and reads free text communication,
and second, to you.
Making AI and machine learning fast,
flexible and travel specific is
what we do every day.

Smart architecture

Built for Speed
We want your tech experts to talk with us, in fact, we can't wait.
Once your team understands what our team has built, the specifics
of it, they will be convinced Aimendo is the best choice. Ask us
about our API strategy, database architecture, encryption, elastic search,
workflow management, SLDC... any of it. We're excited to share.

Smart architecture

Built for Speed
We want your tech experts to talk
with us, in fact, we can't wait.
Once your team understands what our
team has built, the specifics
of it, they will be convinced Aimendo
is the best choice. Ask us about our
API strategy, database architecture,
encryption, elastic search, workflow
management, SLDC... any of it.
We're excited to share.

Custom contract development

We handle Special Requests
We've already customized AIM Booker for a client's unique
CRM structure.
We've created and mapped the specific workflows for the
industry's first Automated Ticket Changer, so it can handle
refunds, exchanges and cancellations.
We've created new annotation and text spinning methods so we
can multiply small, free text data sets to power our learning
model faster for travel sellers.

Custom contract development

We handle Special Requests
We've already customized AIM Booker
for a client's unique CRM structure.
We've created and mapped the specific
workflows for the industry's first
Automated Ticket Changer, so it can
handle refunds, exchanges and
cancellations.
We've created new annotation and text
spinning methods so we can multiply small,
free text data sets to power our
learning model faster for travel sellers.

AIM SMART

We call our learning model AIM SMART.
AIM is short for Aimendo and SMART is well, just that.
NLP is our core.
We categorize documents or pieces of text into predefined
categories based on their content, specifically the travel
content contained in the emails and other free text channels
your agents review every day.

AIM SMART

We call our learning model AIM SMART.
AIM is short for Aimendo and SMART is well, just that.
We categorize documents or pieces
of text into predefined categories
based on their content, specifically
the travel content contained in the
emails and other free text channels
your agents review every day.

AIM SMART Named Entity Recognition

Recognizing the jargon in travel
We identify and extract named entities such as people, organizations,
locations, or dates from unstructured text and utilize it to execute
responses to your customer’s inquiries.

AIM SMART Named Entity Recognition

Recognizing the jargon in travel
We identify and extract named
entities such as people, organizations,
locations, or dates from unstructured
text and utilize it to execute
responses to your customer’s inquiries.

AIM SMART Information Extraction

Capturing what matters
We use execute information extraction relevant to travel
relationships and to complete mundane tasks like populating
forms and web pages. It enables your agents to do more
important things.

AIM SMART Information Extraction

Capturing what matters
We use execute information extraction
relevant to travel relationships and
to complete mundane tasks like
populating forms and web pages.
It enables your agents to do more
important things.